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Key responsibilities & how you will make an impact:
- HR support, ensuring alignment with business and strategic initiatives, and human resources best practices. (e.g., talent recruitment, development, and training; engagement; succession planning; performance management; legal/regulatory compliance; compensation, safety and benefit policies and practices).
- Educate, support, and follow up with leaders and managers regarding execution of human resources policies, processes and initiatives, and handling employee relations issues.
- Oversee relations investigations, interviews, documentation and follow up, supporting the administration of appropriate follow up.
- Proactively contact potential or existing customers, ask questions to understand customer requirements, close sales, inform them about a product or service using scripts from start to finish in a positive, efficient & professional manor.
- Develop professional relationships to determine customer’s needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth.
- Enter and update customer information in Salesforce.com and keep records of calls and sales and note useful information.
- Provide complete problem resolution for issues received through customers.
- Educate customers...
