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- Working under Direct supervision,
- Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.
- Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.
- Enhance customer experience by identifying appropriate solutions and aiming for efficient,...
- Handle customer calls and email enquiries professionally and efficiently from start to
- finish.
- Build strong relationships to understand customer needs and drive satisfaction, loyalty,
- and growth.
- Proactively communicate order updates, shipping information, and resolutions to any
- issues.
- Educate customers on product features and benefits to support brand loyalty and
- upselling.
- Act as a liaison between customers and internal teams to resolve issues promptly.
- Contribute to process improvements and support project teams when required.
- Manage workload effectively to meet business goals and deadlines.
- Participate in relevant training and development...
Les missions principales du poste sont les suivantes :
1. Service de restauration : Encadrer le service, de la réception des plats le matin, jusqu’à la fermeture du local de restauration à 13h30. La mission s’accompagne :
o du suivi des commandes, de l’annulations et ajouts de repas de dernière minutes
o la vérification de la facturation
o l’entretien régulier du local de restauration
Les missions principales du poste :
- Réaliser des palettes pour garantir au maximum la préservation des produits
- Préserver l’intégrité des produits lors des opérations de manutention (transfert, chargement...)
- Isoler les produits non conformes détectés lors de la préparation (mouvements informatique, stockage…)
- Optimiser le nombre de produits sur palette pour limiter les surfaces de plancher dans les camions
- Respecter et faire...
Vos principales missions :
- Gestion des approvisionnements et du planning
- Supervision de l'équipe logistique et approvisionnement
- Optimisation des processus d'approvisionnement
- Suivi budgétaire et reporting
- Conformité et gestion des risques
- Management d'un équipe d'environ 5 personnes
Cette liste est non exhaustive.
- Proactively contact potential or existing customers, ask questions to understand customer requirements, close sales, inform them about a product or service using scripts from start to finish in a positive, efficient & professional manor.
- Develop professional relationships to determine customer’s needs, expectations, limitations, and requirements for the purpose of providing customer satisfaction, customer loyalty and customer growth.
- Enter and update customer information in Salesforce.com and keep records of calls and sales and note useful information.
- Provide complete problem resolution for issues received through customers.
- Educate customers...
Key responsibilities – Essential Job Functions:
You will work closely with the Head of Marketing UK on number of tasks:
- Assist the Marketing Manager in delivering the annual marketing plan.
- Create and coordinate marketing materials (brochures, flyers, packaging).
- Develop content for social media and eCommerce platforms.
- Assist with trade shows, events, and internal...
